Return And Refund Policy

Effective Date: September 26, 2025
Contact Email: support@blingood.com

At Blingood.com, our goal is simple: we want you to be delighted with every purchase. We understand that sometimes things don’t go as planned—maybe a product arrives damaged, doesn’t meet your expectations, or you simply change your mind. This Refund Policy explains your rights and responsibilities when returning items purchased from Blingood.com. Please read carefully before making a purchase.

1. General Overview

Our policy is designed to balance fairness for customers with sustainability for our business. We offer returns, exchanges, or refunds on most items within 30 days of delivery, provided they meet the conditions outlined below.

Some products, due to hygiene, safety, or usage reasons, are non-returnable once opened. These exceptions are clearly marked on their product pages.

2. Eligibility for Returns

To qualify for a return, the following must apply:

The request is made within 30 days of delivery.
The product is unused, in its original packaging, and in resalable condition.
Proof of purchase (order number, invoice, or confirmation email) is provided.

Items that cannot be returned include:

Earphones, earbuds, and headsets once the packaging is opened (for hygiene reasons).
Screen protectors, adhesive products, and custom accessories after use.
Clearance or final sale items, unless defective.

3. Damaged or Defective Products

If your order arrives damaged or defective:

Contact us immediately at support@blingood.com with photos or video evidence.
We’ll review the issue within 2 business days.
If approved, we’ll provide a replacement or a full refund, including shipping costs.

We may request that defective products be returned for inspection. Return shipping costs in these cases will be covered by us.

4. Wrong Item Received

Mistakes happen, but we’ll make it right quickly. If you receive the wrong product:

Notify us within 7 days of delivery.
We’ll arrange a prepaid return label.
Once verified, we’ll ship the correct product at no additional charge or process a full refund.

5. Process for Initiating a Return

To request a return:

Email support@blingood.com with your order number and reason for return.
Wait for confirmation and return instructions.
Ship the item to the address provided.

Please do not send items back without contacting us first, as this may delay your refund.

6. Return Shipping Costs

If the return is due to our error (wrong, defective, or damaged product), we cover return shipping.
If the return is due to buyer’s choice (changed mind, wrong size/color ordered, etc.), the customer is responsible for return shipping costs.

We recommend using a trackable shipping service. Lost return shipments are not the responsibility of Blingood.com.

7. Refunds

Once your returned item is received and inspected, we’ll notify you via email. If approved:

Refunds are processed within 5–10 business days.
Refunds are issued to the original payment method used.
Shipping fees (if any) are non-refundable, except in cases of defective or wrong items.

8. Exchanges

If you’d like to exchange a product for a different style, color, or model:

Follow the return process outlined above.
Indicate in your email that you prefer an exchange.
Once the original item is received and approved, the replacement item will be shipped.
If the new item costs more, we’ll send you a payment link for the difference. If it costs less, we’ll issue a partial refund.

9. Late or Missing Refunds

If you haven’t received your refund after 10 business days:

Check your bank or credit card account again.
Contact your payment provider—some banks may take extra time to process refunds.
If you still haven’t received it, email us at support@blingood.com.

10. International Orders

For international customers, return shipping costs can be higher. While we accept returns globally, customers outside our primary shipping regions are responsible for covering international return postage unless the product is defective or incorrect.

Customs duties and taxes are not refundable, as these are collected by your local authorities.

11. Non-Returnable and Special Cases

Some items have unique return conditions:

Gift Cards and Store Credits: Non-refundable and cannot be exchanged for cash.
Customized Products: Items with personal engravings, custom prints, or modifications cannot be returned unless defective.
Bundles and Promotions: Items purchased as part of a set must be returned together. Partial returns may affect eligibility for promotional discounts.

12. Cancellations

Orders can only be canceled before they are shipped. Once shipped, the standard return process applies. If you need to cancel, contact us as soon as possible at support@blingood.com.

13. Responsibility of the Customer

When returning an item, it is your responsibility to ensure it is packaged securely. Items damaged due to poor packaging during return transit may not be eligible for a full refund.

14. Policy Abuse

To protect our business, we monitor return activity. Excessive or fraudulent returns may lead to refusal of future transactions or suspension of your account.

15. Our Commitment

We understand returns can be frustrating, and we aim to make the process as fair and straightforward as possible. While policies are necessary for clarity, our customer support team always looks for solutions that keep you satisfied and respected.

16. Contact Information

For any return, refund, or exchange request, please reach out to:

Blingood.com
Email: support@blingood.com

Your Cart